TeleSurveys
 
MOT Your Customer Service!
  
We conduct a full ‘MOT’ of your customer service department. Including Customer satisfaction survey Lost order/Dormant account survey Mystery Shopper report

All surveys also include a full written report of findings, but to give you instant visibility we include our unique traffic light system:

Red for areas requiring immediate attention
Amber highlights areas for development in the future
Green for areas where the company currently excels.
  
Telephone Customer Survey
  
The most cost effective and efficient method of surveying your customers.
No forms to fill in, no post to sort through.
We telephone a pre-selected group of customers and report our findings.
Our results are accurate and easy to decipher.
We also update your mailing list and database as we go! Customer Service MOT 
  
If you can't see what you want we'll design it for you!
  
We offer a range of pre-set packages to suit any size business from sole trader to corporate. If you want something completely different we offer a bespoke service to suit your exact requirements – please contact us for a free consultation!

Why Use Us?
  
Price Promise
  
Our cost structure ensures that we can remain the most competitive in our industry.
Supply us with a valid quote and we will beat it.
  
Work with the best
  
We have worked in many industries from Pharmaceutical to construction, publishing and insurance. From small businesses to multi national organizations, we have seen all the angles.

Let us help you with your sales drive.
  
We get results
  
We are so confident we can bring you the results you expect that we work on short rolling contracts and provide a pay per lead service. There are few companies that would take that kind of risk.
 
Limit your costs
  
Let us take the pressure off. We hire the staff, train them, manage the work, and report the results. Don't pay crazy hiring costs with recruitment agencies, or have the headache of managing sales teams. Let us do it for you and limit your costs.
 
Limit your risk
 
You can start or stop your sales drive as and when you please, unlike a full time employee. You can buy as much marketing or as little as you need. 
 

Call Us On
0870 444 3227

enquiries@impacting-sales.co.uk

 Impacting Sales is part of Infinite Possibilities Ltd
 It is 6-7 times more expensive to gain a new customer
 than it is to retain an existing customer, and a 5%
 increase in customer retention can increase profits
 anywhere from 25% - 95%."**

Source:- Bain & Co Study in the Harvard Business Review